Why Does Conflict in the Workplace Occur?
According to research, only half of UK firms are effective at dealing with problems in the workplace. The report has found that the top five reasons for conflict are as follows:
1. Unfair workloads
2. Gossip and rumours
3. Friendship groups and cliques
4. Preferential treatment for some staff
5. Negative attitudes towards the company
However, according to the 1000 staff who responded to the survey, the best way to reduce conflict is by improving communication to build a positive work environment. This can be done by using team meetings, ensuring that appraisal systems are used correctly and encouraging staff to take part in social events connected with work. Employee engagement surveys are also useful tools to determine if people perceive conflict in the workplace and to establish the reasons behind that conflict.