Remote working leading to ‘hidden fractures’ in the workforce

A survey of 1,000 UK employees found that while the shift to home working during the coronavirus pandemic has been a positive experience for many, there have been issues emerging around a lack of interaction, collaboration, recognition and support that could cause lasting damage to workplace trust, culture and engagement.

64% of employees feel that working from home has had a positive impact on workplace culture, with 61% saying they are able to complete their work effectively while working from home.

But despite these benefits, it was also found that while working from home, 55% of employees feel it has been harder to work as a team, 54% feel less motivated, and 51% feel it is harder to reach out for help from teammates.

The research summarised that unless employers address these issues, surviving and maintaining growth as the economy recovers after the pandemic will be a much bigger challenge, particularly as remote working is likely to remain the norm for most in the short and medium term.

The research also found there is a strong desire from many employees for remote working to continue.

While the majority of respondents worked from an office before COVID-19 hit, many people said they would now feel anxious or unhappy if their employer made it mandatory to return to the office full-time.  25% said they would work from an office full-time while 44% would choose hybrid working and the remaining 31% would choose to work from home full-time.

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