Are your managers confident to have those difficult conversations?

121 HR Solutions is running a workshop on 30thJune 2022 in Glasgow which will provide advice and support to managers in handling those difficult conversations from that holiday request not being approved to you’ve not secured promotion.

Many managers will find that during some point in their role as manager, they will be involved in handling a difficult situation which has led to or could lead to conflict – whether it’s a dispute over salary, tension between employees, or having to deliver bad news; unfortunately conflict at work is inevitable.


This workshop will cover:

  • Understanding conflict and its impact on the workplace
  • Establishing techniques to build effective workplace relationships
  • Building skills and techniques to confidently manage difficult situation
  • Understanding what a difficult conversation is and when to have it.
  • Coping strategies for dealing with difficult people and difficult situations.
  • Support to reduce the effects of disputes in your team and therefore build a more effective team.


To book your place contact or call 0800 9995 121.


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