Remote work linked to increased isolation and poorer mental health, research suggests

Despite the popularity of remote working, new research suggests it may have significantly increased feelings of isolation and contributed to worsening mental health since the pandemic.

A study has found that around one-third of the rise in mental distress following the pandemic could be linked to the increase in remote employment. The study found that people working remotely spent around an extra hour alone during each working day after the pandemic, socialised less, and reported higher levels of psychological distress.

The increase in isolation was particularly evident among people living alone. Their likelihood of spending an entire day without social contact rose by seven percentage points, while their increase in mental distress was roughly double that of people living with family members.

Spontaneous conversations, shared breaks and casual exchanges help build relationships and foster a sense of belonging, experiences that are often difficult to recreate in remote working environments. Without these opportunities, employees can begin to feel disconnected from colleagues and the wider organisation.

Despite these concerns, demand for remote working remains strong. Research by Buffer found that almost all employees (98%) want to work remotely at least some of the time, while more than two-thirds (68%) described their experience of remote working as very positive.

Working from home can also ease financial pressures by reducing commuting and other work-related costs, with financial stress remaining one of the leading contributors to anxiety. In addition, the time saved by avoiding a daily commute is often invested in exercise, family life and other activities that support wellbeing.

For employees who live alone, however, regular time in the office may play a more important role in meeting their social needs. To better support employee wellbeing, organisations need a more deliberate approach to managing hybrid and remote teams. Rather than viewing the issue as a choice between office and home working, employers should focus on creating a culture where connection, collaboration and support are intentionally built into the employee experience, regardless of location.

Regular manager check-ins, clear working routines, opportunities for collaboration and meaningful wellbeing initiatives can all help remote employees stay connected. Managers should also be trained to recognise potential signs of isolation or mental strain, including reduced communication, reluctance to use video during meetings, missed deadlines or noticeable changes in behaviour or tone.

Should you wish to discuss your remote or hybrid working policy, contact 121 HR Solutions at enquiries@121hrsolutions.co.uk.

Remote work linked to increased isolation and poorer mental health, research suggests

121 HR Solutions Ltd