Our Clients
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We started using 121 HR Solutions in 2019. We were a start-up at the time and have now grown to a team of over 40. Working with 121 HR Solutions gave us peace of mind that we would have strong HR procedures in place to be regarded as an employer of choice. With their guidance we developed our contract of employment, policies and procedures and employee handbook. Recently we have made key senior hires and 121 HR Solutions assisted us with the recruitment process which was invaluable in selecting the candidate with the best fit for our growing business. We now have internal HR support as a business but continue to engage with 121 HR Solutions in order to ensure that all of our HR needs are covered and that we always receive expert advice as we grow globally.
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Since 2017 we have used 121 HR Solutions to support our managers. With 1500 staff, our site managers could not do their job without the support we receive from 121 HR Solutions. Each manager has unlimited telephone access to a qualified and knowledgeable consultant and 121 HR Solutions regularly review and update our policies and procedures, ensuring that they are suitable for our working environment. Both our managers and our staff benefit from the support from 121 HR Solutions and our HR is managed swiftly, consistently and effectively. In 2022 we started using the Business Manager support where a 121 HR Solutions’ consultant is an intrinsic part of our team, working onsite with managers to guide and support them through a variety of HR issues. It’s like having an HR manager without the ongoing employment cost and we feel that 121 HR Solutions is on our side, giving us the support we need.
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We decided to outsource our HR to 121 HR Solutions in 2018 and have not looked back. Traditionally the care industry has a high employee turnover and we could not operate our business successfully without the support of 121 HR Solutions. They are always on hand to deal with our HR queries and can give us face to face and remote help. We do not have an HR department in the business but with nearly 100 staff we talk to the 121 HR Solutions team regularly – and are always reassured by their calm, pragmatic and knowledgeable approach. We recently took over employees from another care business and the 121 HR Solutions team managed the whole TUPE process for us, from consultation to ensuring that TUPE regulations were followed. We had no idea what was involved and it was a huge relief to be able to pass it over to the experts. We will continue to use 121 HR Solutions as long as we are in business!
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We realised we needed ongoing HR support after the Covid pandemic when issues seemed to be increasing. Without in house expertise we wanted to be reassured that we were doing the right thing in difficult situations and that we had the right policies and procedures in place to grow the company. We would have been lost without 121 HR Solutions who have guided us through various absence, disciplinary and grievance situations in the past year. We now know that we are not taking unnecessary risks with our HR and really value the unlimited phone support. Someone is always available to help!
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We employ over 100 staff and use 121 HR Solutions to keep us right with our HR processes. We previously used another HR consultancy business but felt that their support was more like an anonymous call centre. We like the fact that we can see our account manager face to face. The account manager knows the business and has met all of our managers. They trust the advice they get from121 HR Solutions and as a senior management team we trust that 121 HR Solutions will give our managers the best advice for our business.
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Ruby Woo Boutique has worked with the team at 121 HR Solutions since 2017, and we have built a trusted partnership together. We particularly like the concise and practical advice concerning HR issues. Moreover their supportive approach is invaluable and is exactly what we needed to move the business forward. We look forward to continuing to work with 121 HR Solutions.
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We have worked with 121 HR Solutions for ten years; and their support has helped us grow as a business to over 160 staff through many changes and acquisitions. Our people team know they have a sounding board when they need guidance and I have confidence that risk is well managed when it comes to HR issues. 121 HR Solutions is a trusted partner for our business.
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We’ve been working with 121 HR Solutions for 7 years now and have been very happy with their prompt, clear and comprehensive advice. As a growing family business we do not require an in-house HR team and so 121 HR Solutions are a great option to provide us with support in areas that our business was not experienced in. They are always on hand to help with urgent issue and it now feels like an extension of our team. I would recommend them to anyone needing help with their HR issues.
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We have worked with 121 HR Solutions for ten years and we have utmost confidence in the support and guidance they provide for us. They are always on hand to give the most up to date and lawful advice and continually assist us in providing a safe and trusted employment for our staff. We also had various management training delivered by a 121 HR Solutions’ representative and found this to be of excellent quality.
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Instock Group have used 121 HR solutions since 2018 and we find the HR Business Partnership service excellent and very cost effective. All of the consultants give great advice which is bespoke to our business by understanding our culture, ethos and company values. 121 HR Solutions review our contractual documentation ensuring we are legally compliant. They are always on hand to give advice and support, and are very knowledgeable about employment law in particular. I can't recommend them enough.
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Over the past 11 years we have worked closely with 121 HR Solutions in order to address key areas of concern highlighted in our annual HR Business Review. Not only do we value the unlimited telephone support to deal with all our HR queries from running ideas past a Consultant to being directed in a simple step by step approach in managing often difficult and delicate situations. We have benefited from onsite support on projects with our existing team in reviewing and implementing HR processes which are now much more streamlined and fit for purpose. I cannot recommend 121 HR Solutions highly enough as they provide an excellent service in an approachable and professional manner along with fully understanding our business and its needs.
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To find out more about 121 HR Solutions, please contact us.
0800 9995 121 
enquiries@121hrsolutions.co.uk
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