Testimonials
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We have been a client of 121 HR Solutions for three years, and they have taken time to understand the many facets of our business, advice provided is always pragmatic and to the point. We rely upon the service to support our ever-growing business, and our managers have undertaken training to support them in managing their teams effectively within an ever-changing landscape of employment legislation. 121 HR Solutions keep us up to date with legislation and the direct impact it will have on us with plans how to manage adherence.
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Since 2017 we have used 121 HR Solutions to support our managers. With 1500 staff, our site managers could not do their job without the support we receive from 121 HR Solutions. Each manager has unlimited telephone access to a qualified and knowledgeable consultant and 121 HR Solutions regularly review and update our policies and procedures, ensuring that they are suitable for our working environment. Both our managers and our staff benefit from the support from 121 HR Solutions and our HR is managed swiftly, consistently and effectively. In 2022 we started using the Business Manager support where a 121 HR Solutions’ consultant is an intrinsic part of our team, working onsite with managers to guide and support them through a variety of HR issues. It’s like having an HR manager without the ongoing employment cost and we feel that 121 HR Solutions is on our side, giving us the support we need.
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Wallace Quinn use 121 HR Solutions’ partnership and business manager service. The consultant who works with the company is our onsite HR Manager and deals with all of the day to day HR matters in the firm. The directors use the unlimited telephone support to seek guidance and have confidence that our HR function is well-managed, without having to recruit a resource into our team. Being an employer is becoming more difficult and we are grateful to have 121 HR Solutions to guide us through the employment-related issues which arise from time to time!
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We decided to outsource our HR to 121 HR Solutions in 2018 and have not looked back. Traditionally the care industry has a high employee turnover and we could not operate our business successfully without the support of 121 HR Solutions. They are always on hand to deal with our HR queries and can give us face to face and remote help. We do not have an HR department in the business but with nearly 100 staff we talk to the 121 HR Solutions team regularly – and are always reassured by their calm, pragmatic and knowledgeable approach. We recently took over employees from another care business and the 121 HR Solutions team managed the whole TUPE process for us, from consultation to ensuring that TUPE regulations were followed. We had no idea what was involved and it was a huge relief to be able to pass it over to the experts. We will continue to use 121 HR Solutions as long as we are in business!
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Over the past 11 years we have worked closely with 121 HR Solutions in order to address key areas of concern highlighted in our annual HR Business Review. Not only do we value the unlimited telephone support to deal with all our HR queries from running ideas past a Consultant to being directed in a simple step by step approach in managing often difficult and delicate situations. We have benefited from onsite support on projects with our existing team in reviewing and implementing HR processes which are now much more streamlined and fit for purpose. I cannot recommend 121 HR Solutions highly enough as they provide an excellent service in an approachable and professional manner along with fully understanding our business and its needs.
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We employ over 100 staff and use 121 HR Solutions to keep us right with our HR processes. We previously used another HR consultancy business but felt that their support was more like an anonymous call centre. We like the fact that we can see our account manager face to face. The account manager knows the business and has met all of our managers. They trust the advice they get from121 HR Solutions and as a senior management team we trust that 121 HR Solutions will give our managers the best advice for our business.
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Our experience with 121 HR Solutions has been brilliant to date. As an outsourced partner, they provide expert, responsive and tailored HR support for us, with face-to-face sessions that have had a real impact on our people. Their professionalism and understanding of our needs make them a trusted extension of our team.
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We have relied on 121 HR Solutions for many years to support our HR needs. Their knowledge and guidance are invaluable in what can often be a complex area for businesses to navigate. The helpline and on‑site support are always readily available, helping us work through challenging situations with confidence.
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We realised we needed ongoing HR support after the Covid pandemic when issues seemed to be increasing. Without in house expertise we wanted to be reassured that we were doing the right thing in difficult situations and that we had the right policies and procedures in place to grow the company. We would have been lost without 121 HR Solutions who have guided us through various absence, disciplinary and grievance situations in the past year. We now know that we are not taking unnecessary risks with our HR and really value the unlimited phone support. Someone is always available to help!
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We have worked with 121 HR Solutions for ten years; and their support has helped us grow as a business to over 160 staff through many changes and acquisitions. Our people team know they have a sounding board when they need guidance and I have confidence that risk is well managed when it comes to HR issues. 121 HR Solutions is a trusted partner for our business.
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We’ve been working with 121 HR Solutions for 7 years now and have been very happy with their prompt, clear and comprehensive advice. As a growing family business we do not require an in-house HR team and so 121 HR Solutions are a great option to provide us with support in areas that our business was not experienced in. They are always on hand to help with urgent issue and it now feels like an extension of our team. I would recommend them to anyone needing help with their HR issues.
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enquiries@121hrsolutions.co.uk
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