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Behaviours at Work: Understanding the Unacceptable (Glasgow)

3rd March 2020 @ 10:00 am - 4:00 pm

£160

Unacceptable behaviour in the workplace can lead to low morale, poor performance, loss of respect for management and possible legal costs; all of which can create additional pressures for the business.  Many managers feel powerless to tackle unacceptable behaviour and either ignore it or work around it.

This workshop covers:

  • What is unacceptable behaviour?
  • What does the law say about unacceptable behaviour and its effect?
  • How to deal with these behaviours
  • Establishing techniques to build effective workplace relationships – looking at personality types and understanding why people behave as they do.
  • Building skills and techniques to confidently manage difficult situation
  • Guidance on how to respond to and manage poor workplace behaviours
  • Coping strategies for dealing with difficult people and difficult situations.

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Details

Date:
3rd March 2020
Time:
10:00 am - 4:00 pm
Cost:
£160
Event Category:

Venue

Collabor8te
22 Montrose St
Glasgow, G1 1RE United Kingdom
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