In this session you will learn how to manage performance through setting objectives and standards and understand how appraisal meetings fit within a performance management process. You will learn best practice when preparing for and conducting appraisal meetings. Learning is contextualised through the use of case studies and the opportunity to practice the skills learned through role play in a safe environment.

We cover the following:

·   Develop a “best practice” appraisal process

·   Understand how to evidence the necessary skills and attributes in the role when evaluating performance

·   Realise the value of promoting employees’ self-awareness of performance

·   Understand how linking improved individual performance relates directly to personal development

·   Prepare and conduct mock appraisal interviews and manage potentially difficult situations

·   Gain the key skills to provide two way feedback

·   Understand the need to identify specific individual training needs related to the organisation goals and objectives

Cost: £160 per delegate