Managing Disciplinary and Grievance (Glasgow)

Many managers will find that during some point of their careers, they will be involved in handling a disciplinary or a grievance.  There is very specific legislation as to how a disciplinary/grievance procedure should be carried out, which can be a minefield.

We will guide you in a step-by step way leaving you with confidence to proceed.

This workshop will cover:

• Recognising and understanding when a situation needs to be managed, using a disciplinary or grievance procedure
• Full guidance and tuition in how to apply the ACAS Code
• Guidance as to how to respond to and manage conflict and internal tension
• Coping strategies for dealing with difficult people and difficult situations
• Support to reduce the effects of disputes in your team

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