Managing Performance (Glasgow)

This workshop covers an overview of performance and examines the benefits of regular review, tied into an appraisal system, whilst also looking at how to manage poor performance using a capability process:

Content covers:

• The value of Performance Management – why it matters, covering the benefits of effective performance management and covering the most common reasons for underperforming.
• How to strengthen and develop skills to improve the performance of those they manage.

• Setting “SMART” Annual Objectives
• The roles of manager and their direct reports in the performance development plan.

• Manager’s role as a performance management coach and how to get the best from poor performers by identifying personal leadership and coaching style and how to make changes to get the most from poor performers.
• Managing and motivating individual performance

disciplinary and grievance process and how to manage such situations.

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